PRIVACY POLICY

We may collect your name, email address, phone number, business details, project requirements, billing information processed through Stripe, and communications you send through our contact or service package forms.

• Respond to inquiries and deliver contracted creative, production, and technology services
• Send project updates, invoices, payment links, and service-related announcements
• Improve our website, client experience, and internal operations
• Comply with legal, tax, and accounting obligations

When you submit a form or start a project, you may receive email, phone, or text communications related to your request. Typical email frequency is 2–4 messages per month for active marketing updates; project communications are sent as needed.

• Email opt-out: Reply "UNSUBSCRIBE" or use the unsubscribe link in any marketing email
• Text opt-out: Reply "STOP" to any text message
• Phone: Request removal by calling (470) 420-2169

Payments are processed by Stripe. We do not store full card numbers on our servers. Stripe's privacy practices are described at stripe.com/privacy.

We do not sell your personal information. We share data only with trusted providers required to operate our business (for example: Stripe for payments, EmailJS or email delivery providers, hosting on Vercel, and analytics tools). Mobile opt-in data is never shared with third parties for their own marketing.

We use industry-standard safeguards to protect client data. We retain information as long as needed to fulfill services, meet legal requirements, and resolve disputes.

You may request access, correction, or deletion of your personal information by contacting info@cochranfilms.com. California and other state privacy rights may apply depending on your location.